Terms of Service

The rules and guidelines for using Dialifi services

Last Updated: January 1, 2025

Welcome to Dialifi.com. These Terms of Service ("Terms") govern your access to and use of our Voice over Internet Protocol (VoIP) services, website, and related applications (collectively, the "Services"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

1. Account Registration and Security

To use our Services, you must register for an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your use of our Services complies with all applicable laws

2. Service Usage and Restrictions

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates any applicable federal, state, local, or international law or regulation
  • Engage in any fraudulent, abusive, or illegal activities
  • Transmit spam, unsolicited communications, or any content that is unlawful, harmful, or objectionable
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our Services or related systems
  • Use the Services to make emergency calls or for mission-critical applications without appropriate backup systems
  • Resell, sublicense, or commercially exploit our Services without our express written consent

3. Payment Terms

Our Services are offered under various pricing plans. By subscribing to a paid plan, you agree to:

  • Pay all fees and charges associated with your selected plan
  • Provide accurate billing information and keep it updated
  • Authorize us to charge your chosen payment method for all applicable fees
  • Understand that fees are generally non-refundable, except as required by law or as specifically stated in our refund policy

We reserve the right to change our pricing with 30 days' notice. Continued use of our Services after price changes constitutes your agreement to pay the new amount.

4. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to software, text, displays, images, and the design, selection, and arrangement thereof, are owned by Dialifi, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our Services without our express written permission.

5. User Content

You retain all rights to any content you submit, post, or display on or through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing and improving our Services.

You are solely responsible for any content you transmit through our Services and the consequences of such transmission.

6. Service Availability and Modifications

We strive to maintain high service availability but do not guarantee that our Services will be uninterrupted, secure, or error-free. We may:

  • Modify, suspend, or discontinue any aspect of our Services at any time
  • Perform scheduled and unscheduled maintenance
  • Change features or functionality without prior notice

We are not liable for any modification, suspension, or discontinuance of our Services.

7. Termination

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIALIFI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES
  • ANY CONTENT OBTAINED FROM OUR SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US DURING THE SIX-MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dialifi, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

Dialifi Inc.
2240 Indigo Hills
Corona, CA 92879