last Updated February 2026
This document, "Dialifi Terms & Agreements," hereafter referred to as the "Agreement," applies to all services offered by Dialifi Inc., a California-based corporation and subsidiary of Super Technologies, Inc. (a Delaware-incorporated company), hereafter referred to as "Dialifi" — including all VoIP services, SIP trunking, DID number provisioning, virtual phone number solutions, hosted PBX, and related platforms and websites operated under the dialifi.com domain.
This Agreement is between Dialifi and the person or party identified in the associated Registration Form. In the case of a company application, this is the person registering on the company's behalf, who by doing so acknowledges having power of representation for that company. This person is hereafter referred to as the "Customer."
Customer agrees to purchase the Services pursuant to the terms and conditions set out in this Agreement and supplemental terms including:2.1. Electronic Signatures and Agreements: The Customer agrees to the use of electronic communication to enter into contracts, place orders, maintain records, and receive notices, policies, and transaction records initiated or completed through the dialifi.com website. The Customer waives any requirements under applicable law for original non-electronic signatures, to the extent permitted by law.
2.2. No Emergency Calls: Unless specifically agreed to in writing by Dialifi, the Dialifi infrastructure does not support or carry emergency calls (e.g., 911 services). Customer acknowledges this limitation by entering into this Agreement.
2.3. No Callback Calls: DID numbers provided by Dialifi may not be used for callback applications unless expressly authorized in writing by Dialifi.
2.4. Jurisdiction Restrictions: If the Customer resides in a jurisdiction where internet telephony is prohibited by law, the Customer may not enter into this Agreement. By registering, the Customer confirms they have verified that VoIP services are permitted in their jurisdiction. The Customer shall bear all costs and hold Dialifi harmless for any breach of this clause.
2.5. Regulatory Documentation: Subject to applicable laws in certain jurisdictions, the Customer may be required to submit identification or supporting documents as a condition of provisioning local numbers in those regions.
2.6. AML/KYC Compliance: Pursuant to applicable anti-money laundering and counter-terrorism financing laws, Dialifi may require Customers to complete a verification process, including submission of government-issued identification or corporate authorization documents.
2.7. Application Refusal: Dialifi may, at its sole discretion, refuse a Customer application or order if:
3.1. Dialifi agrees to provide, and the Customer agrees to purchase, services under the terms and conditions set forth in this Agreement.
3.2. This Agreement applies to all services provided by Dialifi. Individual services may carry additional terms as specified in relevant service appendices.
3.3. The Customer acknowledges that the allocation of phone numbers (DIDs) does not constitute a transfer of ownership or sale of numbering rights. Numbers are licensed for use exclusively during the active Service term and will be reassigned to Dialifi upon termination.
3.4. A Service Term is one or more full calendar months beginning on the date the Service is activated and renews automatically until cancelled in accordance with this Agreement.
4.1. The Customer agrees to use Dialifi's services only for purposes permitted by this Agreement and all applicable laws and regulations in their relevant jurisdiction.
4.2. The Customer shall not use the Service to transmit Inappropriate Content, including but not limited to: unsolicited material, spam, obscene or sexually explicit content, material that violates applicable law, or hate speech directed at any individual or group.
4.3. The Customer is strictly prohibited from using Dialifi services for:
4.4. The Customer agrees to indemnify Dialifi against any costs, damages, expenses, claims, or demands — including those from third parties — arising from the Customer's violation of this Acceptable Use Policy.
5.1. Dialifi's Obligations
5.2. Customer's Obligations
6.1. The Customer shall not assign the rights and obligations of this Agreement to any other party without prior written consent from Dialifi.
6.2. Dialifi may assign the rights and obligations of this Agreement to a third party without prior consent from the Customer.
7.1. Dialifi will take reasonable steps to ensure its network is fault-free and service is reasonably uninterrupted. However, Dialifi cannot guarantee a completely fault-free service at all times.
7.2. Dialifi makes no warranty that the service is suitable for any specific Customer purpose.
7.3. No representations or statements made prior to this Agreement form part of the contract unless expressly incorporated herein.
7.4. The Customer acknowledges that:
8.1. All prices are listed on the Customer's private account dashboard and updated periodically.
8.2. Service Charges
8.3. Price Changes
8.4. Payment Terms
8.5. Dialifi CDR records constitute evidence of call data.
8.6. Billing disputes must be submitted within 15 days of invoice date.
8.7. All amounts exclude applicable taxes.
8.8. Overdue balances accrue interest at 7% per annum.
9.1. Dialifi may suspend services without prior notice for maintenance, upgrades, or system backups, and will take steps to minimize disruption.
9.2. The Customer must notify Dialifi as promptly as possible upon becoming aware of any service faults.
10.1. All intellectual property rights owned by either party remain vested in that party.
10.2. The Dialifi name, logo, trademarks, and service marks are the property of Dialifi Inc. The Customer shall not use Dialifi's name or marks without prior written consent.
10.3. Any right to use Dialifi's services or associated software is granted as a personal, limited, non-exclusive, non-transferable license for the designated purpose only.
10.4. The Customer grants Dialifi permission to use the Customer's name and logo in marketing materials, customer lists, presentations, and the Dialifi website.
11.1. Both parties agree not to disclose to any third party any confidential information gained under this Agreement, except to officers or employees who require it to fulfill their duties.
11.2. Confidentiality obligations do not apply where:
11.3. The Customer shall ensure all employees and agents are bound by these confidentiality obligations and shall indemnify Dialifi for any breach.
11.4. Dialifi reserves the right to disclose Customer and End User identity to any regulatory, governmental, or licensed carrier authority upon receipt of a valid complaint or legal request.
12.1. Dialifi shall not be liable for any indirect, incidental, special, or consequential damages — including lost profits, data loss, or business interruption — arising from or related to this Agreement.
12.2. Direct damages are limited exclusively to:
12.3. Dialifi's maximum liability for direct damages shall not exceed the lesser of $5,000 USD or the amount invoiced to and received from the Customer in the month prior to the event giving rise to the claim.
12.4. Dialifi has no liability where:
13.1. Dialifi shall not be liable for any interruption, delay, or failure resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, power failures, government actions, war, civil unrest, trade disputes, third-party infrastructure failures, or denial of licenses.
13.2. Dialifi accepts no liability for the consequences of a force majeure event.
14.1. The Customer agrees to indemnify Dialifi and its parent company, subsidiaries, affiliates, officers, and employees against any claim or demand — including those from third parties — arising from the Customer's or End User's use of the service.
14.2. This indemnity includes claims arising from:
15.1. This Agreement becomes effective upon Customer registration and remains in effect until terminated as set forth herein.
15.2. Either party may terminate this Agreement by providing no less than two (2) months' written notice.
15.3. Upon termination, all licenses and rights to use the Service shall immediately cease.
15.4. Dialifi may terminate this Agreement with immediate effect if:
15.5. Dialifi reserves the right to immediately suspend or terminate service if usage generates excessive or fraudulent billing or violates Section 5.2.
15.6. Either party may terminate if:
15.7. All provisions intended to survive termination shall remain in effect after the Agreement ends.
16.1. This Agreement constitutes the entire understanding between the parties.
16.2. Dialifi may amend this Agreement without prior consent where required by regulatory, legal, or statutory changes.
16.3. Dialifi reserves the right to modify this Agreement at any time by publishing the revised version on dialifi.com. Continued use of the Service constitutes acceptance of the updated Agreement.
16.4. Dialifi reserves the right to modify, update, or discontinue any service or software feature with reasonable advance notice where practicable.
16.5. All phone numbers allocated to the Customer's account remain under Dialifi's ownership and control and will be reassigned upon termination of this Agreement.
16.6. Any typographical error or omission in any quotation, invoice, or document issued by Dialifi is subject to correction without liability.
16.7. Dialifi's failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right.
16.8. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of California, USA.
16.9. Competent Court: The Customer consents to the exclusive jurisdiction of the courts of California, USA.
16.10. Nothing in this Agreement creates a joint venture, partnership, or agency relationship between the parties.