Acknowledgment
You receive confirmation that your report has been logged within 1 business day.
Report a Phone Number
Help us keep communications clean and transparent.
Dialifi, as a wholesale VoIP operator, is committed to protecting consumer rights through fully compliant telecommunications services worldwide. If you received an unwanted call, spam message, or fraudulent communication associated with our network, report it below and our compliance team will investigate.
Report a Number
Please provide as much detail as possible.
This helps us investigate and take action against fraudulent or abusive activity. We appreciate your help in keeping communications safe for everyone.
Report Form
Submit details of unwanted calls or messages.
Include dates, type of communication, frequency, and what happened so we can investigate quickly and accurately.
What Happens Next
How Dialifi handles abuse reports after submission.
Investigation
Our compliance team reviews the number, traces account origin, and audits call records.
Action
Verified abuse results in immediate suspension or termination of number and/or account.
Follow-up
Where appropriate, we notify you of the outcome of the investigation.
Regulatory Escalation
If required by law, reports may be escalated to regulators or law enforcement.
Compliance Commitment
Dialifi strictly prohibits abuse and fraudulent communications.
Prohibited Activities
Robocalling without consent, telemarketing spam, phone fraud or impersonation, harassment, and any unlawful telecom activity.
Proactive Monitoring
We monitor traffic anomalies, unusual routing behavior, and fraud signatures before complaints are filed.
Strict Verification
All accounts go through identity and business verification, including AML/KYC checks.
Rapid Response
When abuse is reported or detected, Dialifi acts fast with account-level enforcement.
FAQ
Frequently asked questions about abuse reporting.
Does Dialifi make outbound calls to consumers?
Dialifi is a wholesale provider and does not operate consumer telemarketing campaigns.
Can I find out who called me?
We cannot disclose customer identity publicly, but verified reports are investigated internally.
How quickly is my report handled?
Reports are acknowledged within one business day, and urgent abuse cases are prioritized.
What if calls continue after I report?
Submit follow-up incidents with timestamps so our compliance team can escalate enforcement.
Can I report numbers not on Dialifi?
Yes. If the number is outside our network, we still document your report and advise next steps when possible.